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Ticketing Workflow (97)

How to change due by date of a ticket ?

Modified on Fri, 25 Jun, 2021 at 6:20 PM
What is a ticket?

Modified on Fri, 26 May, 2023 at 4:17 PM
What are flags ? How can I fliter using flags?

Modified on Thu, 24 Aug, 2023 at 9:13 PM
Why is an Outbound email set to Close Status automatically?

Modified on Fri, 22 Sep, 2017 at 2:15 PM
When does a Tickets tab auto-refresh?

Modified on Wed, 20 Nov, 2019 at 6:31 PM
What happens when the attachment size limit goes beyond the threshold?

Modified on Tue, 10 Apr, 2018 at 6:46 PM
How to change the 'From' email address of a ticket?

Modified on Mon, 15 Feb, 2021 at 3:03 PM
Can I send bulk emails to customers using Freshdesk?

Modified on Tue, 24 Apr, 2018 at 12:12 PM
How many child tickets can I add to a parent ticket?

Modified on Mon, 10 Sep, 2018 at 10:37 AM
How can I delete an archived ticket?

Modified on Thu, 17 May, 2018 at 6:04 PM