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Ticketing Workflow (97)

What is a Requester Widget?

Modified on Tue, 25 Jul, 2017 at 9:13 PM
Is there a limit in the number of tickets you can have?

Modified on Mon, 17 Dec, 2018 at 3:16 PM
How do I add/remove the fields to be displayed on the requester widget?

Modified on Fri, 25 Jun, 2021 at 5:48 PM
Can I edit the requester details directly from the requester widget?

Modified on Tue, 25 Jul, 2017 at 9:18 PM
How to change the requester’s email address in a ticket?

Modified on Mon, 3 Jun, 2019 at 11:45 AM
Can a public note be changed to private?

Modified on Mon, 17 Dec, 2018 at 3:17 PM
I am not able to add more custom fields to the requester widget?

Modified on Tue, 25 Jul, 2017 at 10:20 PM
Is it possible to check the ticket history of a particular customer?

Modified on Tue, 25 Jul, 2017 at 9:15 PM
How can I create a view to see only the tickets I am working on?

Modified on Mon, 24 Jul, 2023 at 5:18 PM
Can I see an email after its deleted from trash?

Modified on Wed, 21 Nov, 2018 at 12:40 PM