Skip to main content

Ticketing Workflow (97)

Can I schedule a recurring ticket in Freshdesk ?

Modified on Wed, 5 Jul, 2017 at 3:35 PM
How to remove ticket number that appears in the subject?

Modified on Fri, 25 Jun, 2021 at 6:07 PM
How to undo ticket merging?

Modified on Tue, 28 Aug, 2018 at 2:13 PM
How to automatically stop the Time Tracker?

Modified on Thu, 21 Feb, 2019 at 7:16 PM
On what time zone are the ticket counting timers based?

Modified on Fri, 25 Jun, 2021 at 6:12 PM
Ticket field that I created is not present in the filters

Modified on Mon, 17 Dec, 2018 at 3:08 PM
How do I split a customer response into a new ticket?

Modified on Wed, 4 Oct, 2023 at 2:45 PM
How to include ticket thread when forwarding conversation?

Modified on Thu, 1 Jun, 2023 at 11:13 AM
How can I link an article to the reply of a ticket?

Modified on Tue, 22 Aug, 2023 at 8:13 PM
What is the E-commerce channel?

Modified on Wed, 4 Jul, 2018 at 12:48 PM