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Can I add custom fields to a service item? If yes, then how?
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Why is the location panel greyed out when editing a loaner item?
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How to restrict catalog items to specific users?
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Can I have a service item in multiple service categories?
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How do I edit the subject for service requests?
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Can we allow attachments when raising a service request?
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What are the different field types that can be included while creating a service item in Freshservice?
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What is a loaner item?
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What is the difference between loaner item and permanent item?
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Why aren’t the service items I create not displayed in the catalog?