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Service Catalog (33)

How to change the delivery stages of a service request?

Modified on Sun, 22 Sep, 2019 at 4:04 PM
Can I set approval reminders for service requests?

Modified on Tue, 4 Apr, 2023 at 10:01 AM
I’m not able to create child service requests for service request manually?

Modified on Sun, 22 Sep, 2019 at 4:06 PM
Can I send approval comments to a requester?

Modified on Fri, 31 Mar, 2023 at 11:17 AM
Can I convert an Incident to a Service Request?

Modified on Sun, 22 Sep, 2019 at 4:07 PM
I lost the requested items information when I changed the type of a ticket to an Incident, Why?

Modified on Sun, 22 Sep, 2019 at 4:10 PM
How can I trigger automation for one specific service item/ category?

Modified on Tue, 4 Apr, 2023 at 10:10 AM
How can I trigger automation based on a specific field in a service item?

Modified on Thu, 30 Mar, 2023 at 3:12 PM
How can I send requested item details in the approval link or the email notifications?

Modified on Sun, 22 Sep, 2019 at 4:12 PM
Can I set visibility restrictions for service category?

Modified on Sun, 22 Sep, 2019 at 4:12 PM