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Automations and Triggers (59)

How are Workflow automator and Supervisor automations different from each other and how could I use them appropriately?

Modified on Thu, 7 May, 2020 at 3:54 PM
Where do I setup a Workflow Automator rule ?

Modified on Thu, 17 Jun, 2021 at 8:18 PM
What kind of tickets could be updated using the Workflow Automator?

Modified on Tue, 25 Apr, 2023 at 5:32 PM
How can I assign all incoming tickets to a specific agent on the portal?

Modified on Tue, 18 Nov, 2025 at 5:55 PM
How do I skip a new ticket notification to a particular email address?

Modified on Thu, 7 May, 2020 at 3:55 PM
How to assign tickets from a specific email address or with a specific subject to a different group?

Modified on Mon, 8 May, 2023 at 10:04 AM
How to automatically add an email to cc, for tickets from a specific department?

Modified on Tue, 30 May, 2023 at 11:06 AM
How to move tickets from a particular requester to spam?

Modified on Mon, 8 May, 2023 at 10:09 AM
How to send auto response for non business hours tickets?

Modified on Thu, 4 May, 2023 at 9:07 AM
Is there any way to automatically update the type of a ticket?

Modified on Wed, 24 May, 2023 at 2:55 PM