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Advanced Ticketing features (47)

How can I assign large number of groups and agents for Shared Ownership?

Modified on Thu, 6 Apr, 2017 at 2:44 PM
Does the Linked Ticket Actions appear in the activities tab?

Modified on Thu, 6 Apr, 2017 at 4:32 PM
Is there a bulk action to unlink multiple tickets at once ?

Modified on Thu, 6 Apr, 2017 at 5:27 PM
How to create a parent ticket ?

Modified on Tue, 18 Feb, 2025 at 12:33 PM
Can we delete a tracker ? Even if there are tickets related to it ?

Modified on Thu, 20 Apr, 2023 at 1:48 PM
An agent is able to view all the related tickets but not view it separately? Why ?

Modified on Mon, 27 May, 2024 at 12:32 PM
What happens when you delete a parent ticket?

Modified on Thu, 6 Apr, 2017 at 12:03 PM
What is the use of the Broadcast button?

Modified on Thu, 20 Apr, 2023 at 2:50 PM
Does updating the status of parent ticket affect the child ticket?

Modified on Tue, 27 Jun, 2023 at 11:03 AM
How many number of tickets can be linked to a tracker ?

Modified on Thu, 6 Apr, 2017 at 4:36 PM