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Advanced Ticketing features (47)

How to create parent and child tickets?

Modified on Fri, 29 Nov, 2019 at 12:22 AM
When does Shared Ownership come into play?

Modified on Tue, 30 May, 2017 at 12:34 PM
Is it possible to link tickets in Freshdesk?

Modified on Thu, 6 Apr, 2017 at 4:22 PM
Can a related ticket be unlinked ?

Modified on Tue, 11 Apr, 2023 at 5:12 PM
When can we close the parent ticket?

Modified on Thu, 15 Feb, 2018 at 1:00 AM
Sample scenario for Shared Ownership?

Modified on Tue, 30 May, 2017 at 12:35 PM
Where/How do you link tickets ?

Modified on Tue, 11 Apr, 2023 at 5:15 PM
How to view all the related tickets to a specific tracker?

Modified on Thu, 20 Jul, 2017 at 1:11 AM
How to add multiple child tickets to a parent ticket?

Modified on Tue, 30 May, 2017 at 12:35 PM
How to set up Shared Ownership?

Modified on Sat, 26 Jun, 2021 at 1:13 AM