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Reports (49)

What is the difference between agent and admin snapshot?

Modified on Wed, 26 Jul, 2017 at 2:13 AM
What is the time period taken to update the sections on Admin Dashboard?

Modified on Tue, 21 Jun, 2022 at 2:50 PM
Why is there a difference in the ticket count between a ticket export and the reports?

Modified on Wed, 22 May, 2024 at 8:30 PM
Why can't I see all my fields in the filters on the Reports tab?

Modified on Fri, 21 Jul, 2017 at 3:15 PM
Why are my reports not live yet, and why can't I view today's data?

Modified on Tue, 11 Apr, 2023 at 4:55 PM
Why are the changes made on a ticket not reflecting in the reports?

Modified on Tue, 11 Apr, 2023 at 4:56 PM
Who would have access to Reports in Freshdesk?

Modified on Thu, 31 Aug, 2017 at 8:24 PM
How can I get a reports with customised metrics to suit my business requirements?

Modified on Wed, 14 Mar, 2018 at 10:31 PM
How can I see the number of tickets received on a daily basis?

Modified on Fri, 31 May, 2024 at 11:46 AM