Getting started with Freshchat (12)
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Roles and permissions in Freshchat
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Activating your Freshchat account
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Invite your team members to join Freshchat
Save time by automating your daily chat workflows (7)
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Assigning conversations to your agents
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Using the Advanced Automations app from Freshchat Marketplace
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Conversation Labels and Label Reports
Proactively engage and segment your customers to offer a personalized experience (6)
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View, search, filter and segment your contacts
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How can I measure campaign performance in Freshchat?
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Send proactive messages and engage your customers