API Tokens

Modified on Thu, 27 Jul, 2023 at 2:17 PM

Generate API Token in Freshchat 

You can generate API Tokens from your Freshchat account to access Freshchat APIs.To do this,

  1. Go to Admin settings > APIs for chat
  2. Click Generate Token



You can delete a generated token by clicking on the drop-down next to it.  


Note: 
1. Only one token can be generated at a time. To obtain a new token with the latest scope, the user needs to delete the old token and generate a new one.
2. Only the account admin will have the necessary access and privileges to delete the existing token and create a new one.
3. Once you generate a token, ensure that you store and transmit it securely as the APIs grant access to all the user and conversation data in your account.


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