Skip to main content

Away experience FAQs (5)

Why you should set an ample buffer time?

Modified on Sat, 25 Jun, 2022 at 11:11 PM
Which conversations are marked as Away (Offline) conversations?

Modified on Sat, 25 Jun, 2022 at 11:10 PM
When do we unmark an Away (Offline) conversation?

Modified on Sat, 25 Jun, 2022 at 11:09 PM
How to identify Away (Offline) conversations?

Modified on Mon, 5 Dec, 2022 at 3:06 PM
What happens when Away (Offline) Experience, Bots, and Business Hours are enabled at the same time?

Modified on Sat, 25 Jun, 2022 at 11:09 PM