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Admin Configuration for Conversations
Save time by automating your daily chat workflows

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Save time by automating your daily chat workflows (7)

Automatically assign conversations to your agents with the help of features like IntelliAssign, and other automation rules.

Assigning conversations to your agents
Using the Advanced Automations app from Freshchat Marketplace
Conversation Labels and Label Reports

Modified on Thu, 15 Feb, 2024 at 12:27 PM
What are Assignment Rules in Freshchat?

Modified on Fri, 5 Jul, 2024 at 3:44 PM
What is Conversation Routing or IntelliAssign in Freshchat ?

Modified on Sun, 21 Apr, 2024 at 6:17 PM
What are Topics in Freshchat ?

Modified on Wed, 14 Feb, 2024 at 2:24 PM
Advanced Automations

Modified on Thu, 19 Sep, 2024 at 4:48 PM