Skip to main content

Email Notifications (10)

How to disable/enable email notifications?

Modified on Sat, 2 May, 2020 at 4:22 PM
How do I notify agents when a ticket is created on my Freshservice?

Modified on Sat, 2 May, 2020 at 4:16 PM
How to enable ticket creation email notifications for non-agents?

Modified on Sun, 27 Aug, 2023 at 8:54 PM
Why am I, as an agent, not getting notifications when a new ticket is created?

Modified on Wed, 18 Sep, 2019 at 4:26 PM
How do I stop my users from receiving an email to sign up for the portal?

Modified on Fri, 18 Jul, 2025 at 3:01 PM
Insert placeholders for dynamic content

Modified on Wed, 1 Jul at 7:49 PM
How to notify the Requester when a ticket is closed or resolved?

Modified on Wed, 18 Sep, 2019 at 4:28 PM
How to stop the close ticket notification for a particular ticket?

Modified on Sat, 2 May, 2020 at 4:13 PM
How to setup email notification for response and resolution violations?

Modified on Sat, 2 May, 2020 at 4:00 PM
How to notify the Requester if an agent adds a public note to the ticket?

Modified on Wed, 18 Sep, 2019 at 4:29 PM