How to stop the close ticket notification for a particular ticket?

Modified on Sat, 2 May, 2020 at 4:13 PM

We would not be able to stop the close ticket notification for a particular ticket. However, if you use our keyboard shortcuts as below, the closure notification would be skipped for that particular ticket. Try closing the ticket by using the Keyboard shortcut (Alt + ~) or you can press Shift and click on the close button on top of the ticket



 


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