We will be able to enable ticket creation email notifications for requesters. The navigation path for this is Admin -> Account settings -> Email notifications -> Requester notification and enable the 'New ticket created' notification for requesters as shown in the below image.
Was this article helpful?
That’s Great!
Thank you for your feedback
Sorry! We couldn't be helpful
Thank you for your feedback
Feedback sent
We appreciate your effort and will try to fix the article