- Navigate to Admin Settings > Configuration and Workflows > Web Chat Settings > Name and Domain > copy your account to the Web Notifications URL and share it with your customer.

- Once the customer opens the URL, ask them to click the lock icon in the URL bar and go to Site Settings.

- The customer must select 'Allow' for Notifications, Pop-ups and Redirects and Sounds to enable push notifications.

Was this article helpful?
That’s Great!
Thank you for your feedback
Sorry! We couldn't be helpful
Thank you for your feedback
Feedback sent
We appreciate your effort and will try to fix the article