The Freshchat widget, also known as the conversations widget, is used to deliver a convenient and contextual conversational messaging experience for customers. The Freshchat widget is positioned in the bottom-right corner by default. You can change the position to the bottom-left instead.
You can change the position by navigating to Admin Settings > Channels > Web Chat > Select Widget > Appearance > Scroll down to Position and behavior > Widget Position > Choose between Bottom-left and Bottom-right.
Was this article helpful?
That’s Great!
Thank you for your feedback
Sorry! We couldn't be helpful
Thank you for your feedback
Feedback sent
We appreciate your effort and will try to fix the article