if you're facing difficulties in logging in to your Freshchat, please try the following troubleshooting steps.
- This could be because of a caching issue in your browser. You can solve this by clearing the cache and cookies for the Freshchat webpage on your browser.
- You can clear the cookies and cache just for the Freshchat webpage by navigating to your Freshchat URL, and opening Inspect Element > Application Tab > Clear storage.
- This method clears the cache and cookies just for the Freshchat website without impacting any saved data or passwords for other websites.
Please reach out to support@freshchat.com if you're unable to log in after these above steps.
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