These placeholders be accessed in any page template.
portal
To access these placeholders, use portal.<placeholder>. For example, to get portal name, {{portal.name}}
bot_name | Name of the bot provided in conversational UI |
currency | currency symbol for the portal ($ | €) |
date_format | date format mapping for the portal |
fresh_id | fresh id link for the account |
language | language of the portal |
linkback_url | page link url provided in the logo |
name | Name of the portal |
logged_in | Boolean. True or false based on the user logged in |
logo | logo image url of the portal |
onboarding_enabled | Boolean. True or false for the portal enabled with onboarding or not |
sso_enabled | Boolean. True or false based on the SSO configuration |
switch_portal | Boolean. True or false if both conversational & new portal is enabled |
time_format | Time format for the portal. (12h | 24h) |
contact_information | Contact number configured for the portal |
user_info
To access these placeholders, use user_info.<placeholder>. For example, to get user first name, {{user_info.first_name}}
departments | List of department of the user |
email | Email of the user |
first_name | First Name of the user |
last_name | Last name of the user |
full_name | Full name of the user |
is_agent | Boolean. Returns true if the user is an agent |
profile_pic | image url for the user’s profile pic |
time_format | Time Format configured by the user (12h | 24h) |
user_id | ID of the user |