Bulk import of assets not working/missing entries. What to do?

Modified on Wed, 18 Sep, 2019 at 4:11 PM

The import of assets might be failing due to the following reasons:


  • Unique fields such as Asset Tag/Serial number may be the same which results in updating the same asset multiple times.

  • Asset Tag/Serial number or other unique fields are left blank

    

If you still face issues over the same, please do reach out to our support team at support@freshservice.com for further assistance.


Was this article helpful?

That’s Great!

Thank you for your feedback

Sorry! We couldn't be helpful

Thank you for your feedback

Let us know how can we improve this article!

Select at least one of the reasons
CAPTCHA verification is required.

Feedback sent

We appreciate your effort and will try to fix the article