How do I associate assets to users/tickets?

Modified on Mon, 21 Aug, 2023 at 7:16 PM

When you view a ticket, you will find a Tab Assets. On clicking it, you will be able to search for the corresponding asset and link it to the Ticket. Also, each asset supports the 'Used By Field'users', which can be found when you view an asset. We can search by the users email and update the asset to have it linked to the user.

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