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Introducing the Freshchat inbox (20)

View, respond to, and resolve conversations coming in from multiple channels from the Inbox page.

What’s changed in the inbox?

Modified on Wed, 5 Apr, 2023 at 1:36 PM
What are Views in Freshchat inbox?

Modified on Wed, 16 Oct, 2024 at 4:45 PM
Responding to your customers in the Freshchat Inbox

Modified on Mon, 29 Jul, 2024 at 12:52 PM
Resolving a Freshchat Conversation and Creating Tickets on Freshdesk and Freshservice

Modified on Sun, 21 Apr, 2024 at 6:53 PM
Resolving a Conversation in Freshchat

Modified on Sun, 21 Apr, 2024 at 6:46 PM
Assigning Conversation to a group or an agent - Inbox Actions

Modified on Fri, 24 May, 2024 at 6:25 PM
How can I use read receipts in the Freshchat inbox?

Modified on Mon, 19 Dec, 2022 at 4:17 PM
Conversation Properties

Modified on Mon, 28 Oct, 2024 at 1:40 PM
Dynamic Sections

Modified on Thu, 7 Nov, 2024 at 9:01 PM
What are threading logic in Freshchat?

Modified on Wed, 14 Jan at 12:07 PM