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Introducing the Freshchat inbox (20)

View, respond to, and resolve conversations coming in from multiple channels from the Inbox page.

Task Management

Modified on Wed, 2 Aug, 2023 at 7:52 PM
Conversation Status in Freshchat

Modified on Thu, 20 Apr, 2023 at 9:32 PM
Agent Inbox Enhancements

Modified on Mon, 26 Jun, 2023 at 12:42 PM
Snooze conversations for later

Modified on Wed, 2 Aug, 2023 at 3:38 PM
Multichannel reply in the Freshchat inbox

Modified on Wed, 30 Aug, 2023 at 7:56 PM
Custom modules in Freshchat for customer data management

Modified on Wed, 27 Sep, 2023 at 10:03 AM
Enable seamless collaboration with integration for Slack and Freshworks (for Sales and Support)

Modified on Tue, 9 Jan, 2024 at 9:11 PM
Private Threads

Modified on Thu, 25 May, 2023 at 11:04 PM
Forward Threads

Modified on Thu, 20 Apr, 2023 at 9:02 PM
Streamline internal conversations with Threads in Freshchat

Modified on Thu, 20 Apr, 2023 at 9:01 PM