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On-Call Management (22)

Your gateway to all the resources pertaining to Freshservice On-Call Management.

Regions where SMS & phone support for On-Call Management is available

Modified on Wed, 11 Mar at 7:49 PM
How to use Slack as a notification channel for on-call management

Modified on Fri, 24 Nov, 2023 at 8:12 PM
Respond to critical incidents using WhatsApp

Modified on Thu, 3 Nov, 2022 at 5:30 PM
Respond to critical incidents using the Freshservice mobile app

Modified on Mon, 7 Nov, 2022 at 4:47 PM
Download VCF files to identify on-call notifications from Freshservice

Modified on Mon, 1 Jul, 2024 at 4:10 PM
Enhanced Fair-Use Policy for On-Call Management

Modified on Mon, 11 Mar, 2024 at 5:45 PM
Using the on-call calendar

Modified on Wed, 25 Feb at 11:42 AM
Using audit logs for On-Call Management

Modified on Tue, 9 Jul, 2024 at 5:32 PM
Bypass DND for phone and SMS notifications

Modified on Thu, 21 Nov, 2024 at 9:42 AM
How to set up shift reminders for On-Call schedules in Freshservice?

Modified on Mon, 13 Oct, 2025 at 1:54 PM