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Analytics (19)

FAQs related to Analytics

How many widgets can I add to a custom report?

Modified on Tue, 22 Oct, 2019 at 9:56 AM
Exporting the ticket fields using Analytics Data Export via API or Email

Modified on Tue, 16 Sep, 2025 at 12:20 PM
Why am I not able to save the filters that I apply to curated reports?

Modified on Fri, 10 Apr, 2020 at 11:33 AM
How do I clone a curated report?

Modified on Mon, 9 Mar, 2020 at 11:42 AM
How to view and edit mode in Analytics?

Modified on Tue, 6 Jun, 2023 at 11:14 AM
Analytics features across various plans

Modified on Mon, 16 Mar, 2020 at 4:46 PM
I need to schedule data exports

Modified on Mon, 16 Mar, 2020 at 4:49 PM
How do I find out how much time a ticket spent on each status?

Modified on Tue, 17 May, 2022 at 12:45 AM
How can I measure resolution time for a ticket excluding the time spent on waiting for the customer?

Modified on Tue, 17 May, 2022 at 12:48 AM