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Is it possible to hide certain ticket fields to certain agents?
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Can I use dynamic variables when setting up user-defined Slack messages?
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I want to know what the customers are viewing in the website?
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I typed my auth token incorrectly while calling “/fd_ticket” - what can I do?
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Why am I getting a failure message at the time of ticket creation, and being asked to contact support@freshdesk.com?
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Where is the Mailchimp widget located please?
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Can I create mailing lists when writing emails?
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I do not have the e-commerce option even though I am in the Estate plan. Please help me with this!
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How do I integrate Xero with Freshdesk?
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What is SugarCRM? How do I integrate with my SugarCRM account?