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Help on Login & SSO (23)

Why am I getting the error 'Portal is not available at your location' while trying to access a Freshdesk page?

Modified on Fri, 21 Jul, 2023 at 1:58 PM
What is the Remote Login URL?

Modified on Thu, 20 Jul, 2017 at 8:01 PM
Why am I getting the 'Invalid Time Stamp' error when I try to login using an SSO?

Modified on Tue, 11 Dec, 2018 at 3:52 PM
Why am I getting a 'Login unsuccessful' error on the AD SSO?

Modified on Thu, 20 Jul, 2017 at 8:07 PM
Why are my agents not able to login through AD SSO?

Modified on Thu, 20 Jul, 2017 at 8:21 PM
Why are the names under my agents' profiles automatically changed every time they log in?

Modified on Thu, 20 Jul, 2017 at 8:19 PM
Why are my agents logged back in to the portal automatically after they log out?

Modified on Thu, 20 Jul, 2017 at 8:37 PM
SSO is not working and getting the message 'Session expired. Please login again'

Modified on Tue, 18 Dec, 2018 at 3:08 PM
SSO error: Login was unsuccessful! - Validation Failed : Invalid Signature on SAML Response

Modified on Tue, 27 Sep, 2022 at 11:28 AM
There is a not secure message when accessing the system from Chrome

Modified on Sat, 26 Jun, 2021 at 4:09 AM