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From which plan is the Forums available in Freshdesk?
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What is the hierarchy of the community forums in Freshdesk?
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How to automatically convert forum topics to tickets?
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How to setup private forums?
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Users are complaining that they are required to enter Captcha each time they start a Forum topic/ creating a ticket. How to have this disabled?
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How do we approve forums in Freshdesk before they are published on the portal?
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Who will receive the approval email for forums?
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How to disable forum moderation emails?
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Is there a way to block people from creating Forum topics?
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I am unable to convert a ticket to a forum topic.