You can reach out through the in-product Chat option by clicking on the Quick Help Icon in the top right corner of the Agent Portal and selecting "Chat with us". You can start a chat under the topics Support or Help & Support.
Our Chatbot is available 24/7 to help you instantly, while our agents are available 24/5 for real-time support via chat.
Note: Only Admins will be able to access the chat support at the moment.
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