What are the steps that Freshchat has taken to be GDPR compliant?

Modified on Thu, 8 Dec, 2022 at 10:48 AM

  • Introduced Data Processing Addendum (DPA)
  • Updated Terms of Service and Privacy Policy to include GDPR provisions
  • Introduced new features in Freshchat to comply with the requirements under GDPR
  • Undertook security measures to be GDPR compliant
  • Option to host customer data in the EU data center for EU customers

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