How can I add custom fields to the Release form in Freshservice?

Modified on Mon, 10 Apr, 2023 at 11:00 AM

Here are the steps to add a new field to the Release form in Freshservice:

  1. Navigate to Admin > Service Management > Service Desk Settings > Field Manager.
  2. Click on the Release fields icon.
  3. Under the Release form tab, choose the type of field you want to add from the drop-down menu (text, date, checkbox, etc.).
  4. Enter a label for the field and select whether it's a required field or not.
  5. Click Save to add the new field to the Release form.

    Adding a new field to the Release form

    Your new field will now be available for use in the Release form.


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