How can I disable the email notification sent to requesters upon ticket creation based on the ticket's properties?

Here are the steps to turn off the new ticket email notification for the requester based on the ticket's properties:

1. Go to Admin > Automation & Productivity > Automation > Workflow Automator.
2. Click on New Automator > Event Based Automator.
3. Provide a name and description for your rule.
4. Set the event as "Ticket is raised".
5. Drag and drop a "Condition" block into the workflow.
6. In the condition block, provide the condition per the ticket property you want to check.
7. Add an "Action" block to the workflow.
8. Choose the action as "Skip New ticket Email Notifications" in the action block.
9. Save and Activate the workflow automator.
   
   
   

By following these steps, you will be able to create a workflow automator that turns off the new ticket email notification for the requester based on the ticket's properties.