How to use email signatures in Freshservice?

Modified on Sun, 15 Nov, 2020 at 10:24 AM

Every agent in your service desk can configure their own signature under the profile settings page. 

Alternatively, we would also be able to set up a common signature for all the agents which appear when they reply to the ticket by navigating to Admin-->Email Notifications-->Agent Reply Template. 


The common signature would be placed on top of the individual signature.

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