Can we associate an asset to a ticket using APIs?

Modified on Wed, 18 Sep, 2019 at 12:47 AM

You can use the following curl command : 

curl -u (credentials) -H "Content-Type:application/json"-d' {"helpdesk_ticket": {}, “associate_ci”: {"serial_no'":'99RSH32","name":"SALES-SERV","user": "tom@outerspace.com"}}' -X PUT https://domain.freshservice.com/helpdesk/tickets/123.json

For further information, please refer to the documentation here: https://api.freshservice.com/#associate_a_ci_to_a_ticket

Was this article helpful?

That’s Great!

Thank you for your feedback

Sorry! We couldn't be helpful

Thank you for your feedback

Let us know how can we improve this article!

Select at least one of the reasons
CAPTCHA verification is required.

Feedback sent

We appreciate your effort and will try to fix the article