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Journey Request Owner experience – Journeys (7)

Learn how to access journey requests in the Agent Portal as a Journey Request Owner—manage and update activities, track and modify requests, view logs, and more

Access Journey Requests in the Agent Portal

Modified on Tue, 16 Dec, 2025 at 10:03 AM
Journey Request Owner assignment flow

Modified on Tue, 16 Dec, 2025 at 10:01 AM
Manage and update Activities in Journey Requests

Modified on Tue, 16 Dec, 2025 at 10:01 AM
Manage Journey Requests

Modified on Sun, 13 Jul, 2025 at 9:44 PM
Impact of updating the Initiator Form after initiation (Journeys)

Modified on Tue, 16 Dec, 2025 at 10:02 AM
Impact of skipping a Phase or an Activity in an ongoing Journey Request

Modified on Tue, 16 Dec, 2025 at 10:02 AM
Logs captured in Journey Requests

Modified on Tue, 16 Dec, 2025 at 10:02 AM