Skip to main content

Set up FAQs to enable customers with self-service (8)

Help customers get answers quickly by setting up FAQs in your Freshchat.

How to create FAQs?

Modified on Mon, 29 Sep, 2025 at 4:06 PM
What is the size of the FAQs icon?

Modified on Thu, 22 Dec, 2022 at 5:54 PM
Where and how can FAQs be used?

Modified on Thu, 27 Jun, 2024 at 12:26 PM
What are FAQ Tags? How do I use them?

Modified on Wed, 17 Jul, 2024 at 12:44 PM
How can I make a set of FAQ categories visible exclusively on a specific page of my website?

Modified on Thu, 11 Jul, 2024 at 12:07 PM
What kind of rich media support is offered while creating FAQs?

Modified on Fri, 28 Jun, 2024 at 11:40 AM
Can I take the visitor to the FAQ tab first on specific pages and hide it on the rest, when they click on the chat widget?

Modified on Thu, 22 Dec, 2022 at 6:08 PM
Can we maintain multiple versions of an FAQ?

Modified on Fri, 23 Dec, 2022 at 5:54 PM