Skip to main content

Partner Support

Home
Knowledge base
Submit a ticket

Login
Sign up

Home
Knowledge base
Analytics in Conversations
Understand how your agents are performing

Recent Searches

No recent searches

Popular Articles

Articles

Topics

Tickets

Sorry! nothing found for

Understand how your agents are performing (10)

Chat analytics lets you learn from customer interactions, giving actionable insights into your customer experience.

Freshchat Analytics- Index

Modified on Thu, 24 Nov, 2022 at 3:59 PM
Chat Analytics Module Definitions

Modified on Mon, 19 May, 2025 at 9:51 PM
Chat Conversations Overview

Modified on Sat, 20 Apr, 2024 at 9:39 PM
Chat Agent Performance Dashboard

Modified on Thu, 2 Nov, 2023 at 3:40 PM
How can I fetch the raw data of my chats?

Modified on Mon, 27 May, 2024 at 7:05 PM
Custom reports for the bot builder

Modified on Mon, 14 Nov, 2022 at 5:33 PM
Curated reports in Freshchat

Modified on Thu, 2 Nov, 2023 at 3:38 PM
Day Pass Utilization Report

Modified on Mon, 4 Sep, 2023 at 12:38 PM
How to create a Custom report in Analytics

Modified on Sat, 20 Apr, 2024 at 9:28 PM
What's new in Analytics in Freshchat?

Modified on Wed, 25 Jun, 2025 at 7:18 AM