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Support Guide: IT and Employee Service Management
Freddy AI Agent (Classic)
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Freddy AI Agent (Classic) (28)
Prepare
Setup
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Freddy AI Agent overview
Modified on Tue, 27 Jan at 11:18 AM
Enable Freddy AI Agent (Classic) features
Modified on Wed, 1 Jul at 11:46 PM
Setting up Freddy AI Agent for Microsoft Teams
Modified on Thu, 13 Aug at 1:09 PM
Setting up Freddy AI Agent for Slack
Modified on Wed, 12 Nov, 2025 at 11:57 AM
Launching Microsoft Teams update for Servicebot with upgraded APIs
Modified on Tue, 25 Nov, 2025 at 2:01 PM
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