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Working with Approval workflow (3)

Explains how the approval process works within the Freshdesk knowledge base

How to use the approval workflow to collaborate with your team

Modified on Thu, 15 Oct, 2020 at 2:40 PM
Customizing roles of agents using the Knowledge base

Modified on Fri, 18 Jun, 2021 at 1:45 AM
Understanding the flow of article status during an approval process

Modified on Thu, 13 Feb, 2020 at 11:53 AM