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SSO (23)

What is the encryption used in Freshservice SSO and what are the parameters that I need to pass?

Modified on Tue, 17 Sep, 2019 at 12:15 AM
Why am I getting a 'Fingerprint Mismatch' error when trying to configure my SAML SSO? While setting up SSO for your freshservice Account, you would enter a Fingerprint, which is a shared secret key to be used during authentication.

Modified on Tue, 17 Sep, 2019 at 12:15 AM
Why am I getting a 'Login unsuccessful' error on the AD SSO?

Modified on Tue, 17 Sep, 2019 at 12:16 AM
Why are my agents not able to login through AD SSO?

Modified on Fri, 21 Apr, 2023 at 12:01 PM
Why are my agents logged back into the portal automatically after they log out?

Modified on Fri, 9 Jun, 2023 at 9:58 AM
Do I need SSL cert for SSO?

Modified on Tue, 17 Sep, 2019 at 12:24 AM
What is the benefit of using SSO?

Modified on Tue, 17 Sep, 2019 at 12:25 AM
Is it possible to have two tenants for SSO?

Modified on Fri, 21 Apr, 2023 at 12:19 PM
Should the IIS be hosted publicly?

Modified on Tue, 17 Sep, 2019 at 4:24 AM
What are the ports required to be enabled for IIS?

Modified on Tue, 17 Sep, 2019 at 4:24 AM