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Ticket Actions (22)

Creating Satisfaction Surveys for Your IT Service Desk

Modified on Thu, 4 Dec, 2025 at 8:46 AM
Monitoring important tickets by becoming a "Watcher"

Modified on Wed, 19 Oct, 2022 at 10:50 PM
Linking Incidents to Existing or New Changes

Modified on Mon, 17 Nov, 2025 at 3:05 PM
Enabling Ticket Closure Rules for Incidents and Service Requests

Modified on Tue, 18 Nov, 2025 at 8:14 PM
Share tickets (for requesters)

Modified on Thu, 19 Feb at 10:29 AM
Ticket Archival

Modified on Tue, 18 Nov, 2025 at 7:55 PM
Emails not converted to tickets in Freshservice

Modified on Mon, 17 Aug at 1:20 PM
Exporting tickets

Modified on Sat, 13 Jun at 10:08 AM
Discontinuation of Team Huddle

Modified on Fri, 21 Nov, 2025 at 3:09 PM
Adding child tickets to a ticket in Freshservice/Freshservice for Business Teams

Modified on Fri, 21 Nov, 2025 at 3:35 PM