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Manage Agent Roles and Permissions (8)
Manage agent roles
Modified on Fri, 15 May at 1:12 AM
Creating a custom role
Modified on Fri, 26 Jul, 2024 at 2:07 PM
Understanding ticket scope and agent role
Modified on Wed, 13 May at 2:12 AM
Configure advanced ticket scope
Modified on Fri, 15 May at 12:54 AM
How to restrict ticket access to agents?
Modified on Wed, 8 Mar, 2023 at 5:36 PM
Modifying and deleting agent profiles
Modified on Fri, 18 Jun, 2021 at 12:08 AM
Assuming identities
Modified on Fri, 18 Jun, 2021 at 12:09 AM
Understanding Shared agent roles and privileges
Modified on Thu, 20 Apr, 2023 at 5:32 PM