I get the 'Unable to allocate day pass' error while logging in. How do I resolve this?

If you are added as an Occasional Agent in your service desk and if your service desk does not have sufficient day passes to log in, you will be displayed with this error.

You can contact your Account Administrators and they can help you in purchasing day-passes for logging in. A new day pass can be added to your account from under Admin-->Day pass. You could also view the day pass Usage History from under the same page.